MASTER POLICY LIST


If your Center has contracted with us to provide you with a set of program policies, they will be customized for the type of specialties, accreditation, and state regulations, among many other criteria.

To search use: "CTRL" + "F" key.


ACCOUNTING PROGRAM

FC Section 

Intermediary Carrier Directory   

Obtaining a Durable Medical Equipment Number               

F Section         

Introduction

Reference Books for Billing ASC Services

Enrollment as a Provider

Fee Estimates

Bills or Statements

Patient Charges

Making Financial Arrangements

Payment Plans

Verification of Eligibility

Initiial Billing

Billing Patients for Services Rendered

Medicare Payment Coverage

Advance Beneficiary Notice (ABN)

Reimburing Terminated Surgery

Claim Forms

Collections Procedures

Collecting Overdue Accounts

Account Adjustments

Bookkeeping Documents

Managing Insurance Claims

Claims in Process

Following Up on Overdue Claims

Filing Worker's Compensation Claims

Filing Medicare Claims

Disbursements

Banking

Petty Cash

Monthly Statements

Business Records

End of day Records

Purged Accounts

Establishing and Monitoring Budget

Maintaining Medicare Compliance

Recording and Posting Payments

Proper Use of the Credit Card Machine

Billing for a Prosthetic and Tissue Implants

Patient Billing When There is No Secondary

Secondary Billing

Handling of Deceased Patient Account Balance

Refunds

Fee Agreements

Creating Billing Record

Waiver of Payment

Managed Care Company Payment Proposal

Sending an Account to Collections

Accounts Receivable Area Quality Improvement Review

Review Request for Medicare Denied Claims

Hearing Request for a Denied Claim

HIPAA Compliance in the Business Office

FS Section         

Fee Schedule

FG Section         

Monthly General Ledger

QC Section         

Quality Improvement in Financial Management

FR Section         

Bibliography


 

 

 

    


ANESTHESIA PROGRAM

AN Section 

Anesthesia Services   

Anesthesia Personnel Roles               

Use of Anesthesia Technicians          

Anesthesia Education and Training   

Anesthesia Education and Training   

Anesthesia Practice Standards and Guidelines   

ASA Patient Classifications and Eligibility   

Weight Policy

Pre-Operative Testing Guidelines   

Approved Anesthetic Agents

Standards For Mixing and Preparing Anesthetic Agents      

Stages of Anesthesia (GENERAL ANES ONLY) 

Identifying Sleep Apnea

Pre-Operative Screening of the Pediatric Patient

Recommended Practices in Pediatric Anesthesia

ANP Section

Anesthesia Evaluation and Assessment  

Conditions That May Affect The Patient Undergoing a Procedure  

Drugs Interfering With Coagulation  

Monitoring Patients   

Regional Pain Blocks     

Monitored Anesthesia Care   

IV Sedation   

IV Sedation Record (ONLY IF NO ASESTHESIA PRACTITIONERS)          

Anesthesia Record           

Anesthesia Post-Op Procedures

Sodium Pentothal Extravasation/ Intra-arterial Injection      

Laryngospasm (GENERAL ANES ONLY)           

Malignant Hyperthermia (GENERAL ANES ONLY)       

Tensilon Test (PEDS, GENERAL ANES ONLY)

Site Verification Prior to Regional Block Anesthesia

Use of Reversal Agents

Guidelines for Managing a Difficult Airway

Post-Operative Nausea and Vomiting

Clinical Privileges: Pediatric Anesthesia

AN-EQ Section

Stocking Anesthesia Agents and Drugs (ANESTHESIA MACHINES)   

Stocking and Cleaning Anesthesia Cart (ANESTHESIA MACHINES)   

Cleaning of Anesthesia Equipment  (ANESTHESIA MACHINES)         

Pediatric Laryngeal Mask (PEDIATRICS ONLY) 

Controlling Anesthesia Drugs

ANG Section 

Safe Delivery of Surgical and Anesthesia Services   

Anesthesia Safety Practices   

Safety Checking Anesthesia Equipment       

Patient Regulations for Anesthesia Safety    

Maintenance Inspection-Anesthesia Machines  (GENERAL ONLY)        

Changing Soda-Lime Canisters  (GENERAL ONLY)       

Scavenger System  (GENERAL ONLY)    

Vaporizer Exchange  (GENERAL ONLY) 

Anesthesia Safety for Laryngotracheal Surgery (ENT Only)      

   Medication Practices in Anesthesia Services
 
QI Section

  QA/PI in Anesthesia



EMERGENCY RESPONSE PROGRAM

FF Section
  Emergency Management Planning Criteria (CEMP) 
FO Section (FORMS) 

Disaster Phone Numbers          

Disaster Phone Tree

System Failure and Staff Response Plan           

Emergency Response Team Roster       

Emergency Equipment

Hazard Mitigation Assessment         

Statement of Conditions           

  Hazard Analysis/Potential Disasters
  Bomb Data & Bomb Threat Call Checklist
FM Section 

Disaster Plan Approval (Florida)

Definitions       

Code Alerts      

RACE              

Hierarchy of Authority   

Emergency Preparedness Plan 

Life Safety Management and Monitoring Plan    

Requirements for Notification Related to Life Safety System Failure       

Interim Life Safety Measures (ILSM)      

Internal Disaster Plan    

External Disaster Plan  

Sheltering In Place        

Fire Emergency Plan    

Personnel Plan of Action

Assessing Facility Vulnerability 

Emergency Response Team     

 

The Command Post      

Use of the Disaster Phone Tree 

Signaling the Fire Alarm

Code Yellow    

Emergency Warnings    

Preparing for Water Intrusion/Flooding  

Water Management Disaster Plan          

Preparing for a Sinkhole           

Hurricane Safety Plan   

Volcano Safety Plan     

Tornado Safety Plan     

Earthquake Safety        

Healthcare Provider Mass Prophylaxis (only if Community Wide Disaster Planning)

Influenza Pandemic Disaster Plan          

Evacuation Plan           

Internal Evacuation       

Total Facility Evacuation           

Motor Vehicle Accidents           

General Information – Bombs    

Bomb Threat Procedure

Statement of Conditions           

Credentialing Physicians in the Event of Disaster (ACCREDITATION)      

Emergency Vendor Services (Accreditation)      

Fire in the MRI Room (ACCREDITATION)           

Fire in the OR   

Fire Prevention in the Oxygen Enriched Environment      

Fire Watch Procedure   

  Safe Use of the Fire Blanket

Performing a Fire Risk Assessment  

 
FD Section

Emergency Response Orientation

Fire Prevention and Safety Program

Use of ABC Fire Extinguishers  

Classification of Flammable and Combustible Liquids           

Emergency Response Drills  

DM Section

Essential System Utility Management Plan (ACCREDITATION)            

Environmental Control   

Emergency Equipment and Power Failure    

Emergency Power Supply System Tests (Generator)          

Stored Emergency Power Supply System Tests (Battery)    

Response to Line Isolation Monitor Alarm

Testing the Line Isolation Monitor 

Nurse Call System    

Shut-Off Valves (Piped in Gases)          

Annunciation Monitors       

Elevator Fire Service Inspection Guidelines (ELEVATORS) 
    

BT Section

Bioterrorism Readiness Plan                                                                                       

Chemical Terrorism                                                                                                     


EXPOSURE CONTROL PROGRAM
 Hazard Communication Plan
 Blood Borne Pathogen Exposure Control Plan
  
EC Section

Exposure Control Plan and Policy     

Hazardous Materials Plan      

Toxic Substance Inventory    

Labeling Toxic Substances    

Defining Toxic Substances    

Safety Data Sheets 

Container Labels

Hazard Communications and Training          

Hazardous Waste Spills

Glutaraldehyde Spills          

Mercury Management Plan

Handling Mercury Spills     

Managing Mercury Sources

Hazardous Waste Explosion  

Cross-Reference and Index to Chemical Hazard Categories

Employee Right-To-Know    

OSHA Regulations Definitions         

Hazardous  Waste Management Plan

Community Right-To-Know Program           

Physically Hazardous Waste Management Plan        

General Waste Management Plan      

Radioactive Waste Management Plan        

Formaldehyde Waste Management Plan
      

BBP Section

Blood Borne Pathogens Plan    

Infection Prevention/Blood Borne Pathogens Training         

Contamination From Body Fluids/Puncture Wounds From Contaminated Sharps 

Occupational Injury Log

HIV Post Exposure Prophylaxis (PEP)  

Drawing Blood for HIV, HBV and HCV Testing 

HBV Titer and Vaccine  

Information on the Hepatitis B Vaccine  

Tagging and Bagging Infectious Waste 

Soiled Linen Handling   

Waste Disposal

Biohazardous Waste Management Plan (Accreditation)  

Biomedical Waste Plan 

Medical Waste

Fluid Waste Management Plan         

OSHA Final Rule of Occupational Exposure to BBP       

Blood Borne Pathogen Standard/Exposure Control Plan

Exposure Protocol       

Standard Transmission Based Precautions    

Engineering and Work Practice Controls (contains info on eyewash stations, etc.)

Protective Equipment   

Decontamination Procedure      

Identifying Patients with Tuberculosis

TB Risk Assessment 

Tuberculin Skin Testing   

 


GENERAL FACILITY PROGRAM

C Section 

Policies and Procedures                                                               

ASC Ownership

Scope of Services                                                    

Description of the Center  

Ancillary Services                                                                           

Facility Hours                                                                                  

Opening Routine for the Facility                                                  

Closing Routine for the Facility                                                    

After Hours Emergencies                                                             

Use of Military Time                                                                       

Answering the Phone                                                                    

Personal Telephone Messages                  

Telephone Courtesy                                                                      

Use of the Intercom                                                                       

Service Animals                                                                             

   Personal Use of Company Equipment and Supplies
   Center Mail
   Use of Personal Vehicles for Company Business
 
ST Section 

Contractual Agreements        

Licenses/Certifications/Accreditations          

Visitors in the Facility

Chaplains and Priests in the Facility  

Students in the ASC  

Student Registered Nurse Anesthetists         

Observers in the OR/Procedure Room          

Handling VIPs and the Media           

Fraud, Waste and Abuse Training     

CA Section 

Scheduling of Procedures; Preparation and Distribution of the Procedure Schedule        

Physician Privileges     

Tonsillectomy in an Out-Patient Setting          

Cancellation of Scheduled Procedures  

Case Delays    

Monthly Statistics         

GA Section 

Appointment Control    

Electronic Patient Registration      

Admitting Routine         

Admission Policies       

Patient Valuables         

Patient Attire    

The Care Person as a Team Member     

Refusal of Care

Patient Leaving ASC After Being Admitted for Their Procedure   

Care of the Fainting Responsible Adult Companion (RAC)          

    



HEALTH INFORMATION PROGRAM

SECTION MR

Organization     

Purpose Responsibilities and Function of the Health Information Program     

General Policies of the Health Information Department

SECTION MRD

Medical Record Information Flow          

Purpose and Preparation of the Medical Record

Ambulatory Surgical Chart Forms

The Medical Record Contents

Filing an Incomplete Medical Record        

Transcription of Medical Record Reports   

Use of Transcription Services   

Operative Report Procedure      

Use of Abbreviations, Acronyms and Symbols  

Lost Medical Records   

Start and End Times for Anesthesia/Surgery

Physician’s Orders (moved here from Nursing, section P)     

Standing Physician’s Orders     

 

SECTION CMR

HIPAA Compliance Plan

Confidentiality of Patient Information         

Security in Electronic Health Records

  Mobile Device Security  

Use of Personal Mobile Devices    

Access to the Medical Record  

Patient Access to Protected Health Information (PHI)     

Patient Right to Request Amendment to Protected Health Information (PHI)        

Identity Theft Prevention Program         

Electronic Transmission of Care Records  (formerly Faxing”…)

Answering Telephone Requests 

Answering Correspondence      

Written Requests for Patient Information ­ Attorney, Insurance Company, etc.     

Subpoena Procedure    

Objection to Subpoena 

Advance Directive in the ASC (moved here from Nursing, NA section)  

SECTION MRP

Consents for Treatment

 Consents and Surgical Decision Making  
 Informed Consent, Medical/Surgical  

Informed Consent, Anesthesia

Informed Refusal          

SECTION MCR

Release Against Medical Advice

Transfer of Patient Information

Register of Operations

   SECTION MRI

Preservation and Destruction of PHI      

Scanning of Medical Records

Sequestering Medical Records  

Fire Protection of Medical Records       

Reporting Deaths and Reportable Diseases       

Signature Stamp Usage           

Record Retention in Closure      

Handling Soiled / Contaminated Records       

Use of Electronic Signatures

 

ADDENDUM – Privacy Rules and Definitions



HUMAN RESOURCES PROGRAM

SECTION GP

Staffing

Employment Applications and Reference Checks          

Interviewing, Selecting and Hiring Staff  

Staff Employment        

Employee Disqualification List (MISSOURI)

Personnel Files

Retention of Human Resources Files     

Dress and Grooming Code

Malpractice Insurance   

Professional Credentials           

Professional Decorum  

Tips and Gratuities       

Drug and Alcohol Use  

Drug Testing    

Punctuality       

Unscheduled Absences

Competency Assessment and Validation           

Performance Appraisals           

Performance Incentive Review   

Promotion and Transfer

Confidentiality  

Grievance Procedure    

Quality of Care Notice (formerly entitled “Joint Commission Notice”)

Break Time for Nursing Mothers

Gossip in the Workplace
   

SECTION VS

Volunteer Services    
   

SECTION EH

Employee Health Program        

Health and Personal Hygiene    

Worker's Compensation Insurance         

Consolidated Omnibus Budget Reconciliation Act (COBRA)       

Life Threatening Illnesses          

Surgical Care   

Sick Leave Due to Infectious Disease 

Providing for Sick Leave Pay

Overtime for Licensed Nursing Personnel
  

SECTION PD

Employee Orientation   

Objectives of Orientation          

Professional Activities/Education          

Educational Financial Assistance          

Dues and Subscriptions

Inservice Education      

Surgical Technician Training Program    

Staff Meetings 

Job Descriptions          



INFECTION PREVENTION PROGRAM

   ICG SECTION

Infection Prevention Program and Committee         

Infection Prevention Inservice         

Staff Members and Infection Prevention    

Infection Prevention Orientation      

Infections, Complications, Outbreaks and Epidemics     

Infection Prevention / Complication Survey (Reinstated 3/10)           

Untoward Break in Technique    

Surgical Wound Classification   

Infectious Disease Assessment ­ Patient           

Traffic Control ­ Surgery Suite   

Traffic Control – Anesthesia Workroom 

Traffic Control - Procedure Rooms        

Visitor Control  

Care of Patient with Scabies     

Care of Patient with Pediculosis            

Clostridium Difficile      

   Prion Diseases, New 10/13

Operating Room Care of Patient with Drug Resistant Organisms (relocated from Nursing OR Section)           

Scrub Attire      

 

Handwashing and Hand Hygiene   

 

Surgical Hand Scrub           

 

Surgical Hand Scrub Using Alcohol Based Products      

 

Surgical Scrub - Drying Hands After                  

 

Closed Gowning           

 

Gloving Routine           

     Use of Utility Gloves

 

Draping           

 

Opening Sterile Packages         

 

Masking           

 

Removing Soiled Gloves, Gowns and Masks

Performing an Infection Prevention Risk Assessment

Reception/Registration Protocol: Potentially Infecitous Patient
     

SECTION ICS

Sterilization by Steam Heat – Steam Under Pressure      

Biological Testing         

Chemical Indicators   

Sterilization Guidelines  

Sterilization Standards  

Immediate Use Steam Sterilization (formerly Flash Sterilization)

Sterilizer Maintenance

Weekly Maintenance ­ Sterilizer Chamber           

Servicing Autoclaves    

Chemical Disinfection   

Glutaraldehyde High Level Disinfection  

Use of Personal Monitor Badges          

Glutaraldehyde Training

Validation Testing         

Sterilization Packaging Systems        

Handling and Storage of Sterile Wrapped Instruments    

Autoclave Recorders    

Steris System 1 Sterile Processor         

Biological Monitoring - Steris System 1 

Chemical Monitoring of the Steris System 1       

Infection Prevention Procedures for Flexible Sigmoidoscopy

Infection Prevention Practices in Anesthesia           

Cleaning of Endoscopy Equipment Using KC-10 and Glutaraldehyde      

Cleaning of EVIS Videoscopes 

Manual Cleaning and Processing Scopes          

Decontamination of Video Equipment   

Washer Disinfector       

Reuse of Disposables          

Quality Assessment/Performance Improvement in Sterilization 
      

SECTION IC

Cleaning Equipment and Routine Maintenance   

Processing Soiled Instrumentation        

Care of Microsurgical Instruments         

Care of Ophthalmic Microsurgical Instruments    

Disinfection of Laser Contact Lenses    

Cleaning of Fiberoptic Scopes  

Processing Air, Battery or Electric Powered Instruments 

Cleaning of Sector Probes        

Cleaning and Processing Anesthesia Equipment

Ultrasonic Cleaner        

Ultrasonic Rinser/Dryer
 

SECTION AC

Surgical and Medical Asepsis 
  

SECTION HK

Infection Prevention Glossary        

Contract for Janitorial Services 

Housekeeping Services

Housekeeping Schedules     

Housekeeping Inspection Tours       

Housekeeping Orientation         

Safety in Housekeeping

Preventive Maintenance Cleaning          

Cleaning of Admitting and Business Areas        

Housekeeping and Infection Prevention in the OR/ Procedure Room Suite   

   Cleaning the Procedure Room

Cleaning of the Sterile Processing Area 

Cleaning the Pre-Op and Recovery Areas          

   Cleaning the Medication Preparation Room

Cleaning the Refrigerator          

Cleaning OR Table Beds           

Housekeeping Report of Needed Repairs          

Dusting

Care of Liquid Soap Dispensers           

Disinfection Guidelines 

Cleaning and Polishing Agents  

Regulated Medical Waste Classifications           

Routine Terminal Cleaning

Cleaning of Ice Dispensers       

Laundry Services          

Linen Pickup, Delivery and Storage       

Trash Pick Up Procedure          

   Management and Use of Corrugated Cardboard Containers

 



LABORATORY AND PATHOLOGY PROGRAM

SECTION LA

Laboratory Services

Normal Lab Ranges

Stat Test Documentation          

Collection of Blood for Type & Crossmatch       

Administration of Blood or Blood Products       

Administration of Autologous Blood or Blood Products 

Standing Orders for Blood Filter Usage 

Transfusion Reaction    

Blood or Blood Products          

Abnormal Test Results  

Surgical Specimens and Cultures          

Specimens not Requiring Pathology Examination          

Lab Specimens/Containers

Specimen Log  

Performance Improvement in the Lab

Handling Blood Specimens       

Labeling Reagents        

Hematology and Blood Bank Safety Rules        

Dipstick Tests  

Chemstrips      

Urine Culture Specimens           

Urine Duo Test 

Tandem Icon II HCG Test          

Strep A Test     

Chlamydia Test

Use of Automated Cell Counter 

Chemistry Analyzer for Blood Tests       

Finger Stick Hematocrit

Use of the Centrifuge   

Accu-Chek II Blood Glucose Monitor     

Blood Glucose Testing

Cleaning and Disinfecting of Accu-Chek III Blood Glucose Monitor         

HemaCue Blood Glucose Monitor         

   Use of the STAT-Site Hemacue Analyzer
   Using the INR 2 PT Monitor

Glucometer Elite Glucose Monitor         

TRUE Track Blood Glucose Monitoring System 

Frozen Section 

Performing HP Fast CLOtest     

CLOtest Control Testing

Quality Assessment/Performance Improvement Review of CLOtest Reports           

Pregnancy Testing       

Nicotine Testing      

Waived Testing

QA/PI in Waived Testing

Quality Control in Waived Testing

 
   

LASER PROGRAM PROGRAM
 

 

SECTION LSR

 

Laser Safety Committee           

 

Credentialing Obtaining Laser Privileges

 

Proctorship      

 

Argon Laser Therapy                

 

Laser Maintenance        

 

Safety in Laser Surgery

 

Assisting with Ophthalmic Laser Surgery           

 

Orientation to Lasers    

 

Smoke Evacuation and Odor Control During Laser Surgery        

 

Management of Tracheal Fires During Laser Use

 

LASIK Surgery 

 

Laser Log        

 

Calibration Procedure   

 

Key Storage for Laser Units      

 

Standards of Care        

 

Standards of Professional Performance

 

Guidelines for Non-Physician Laser Use

 

Laser Training Course

   

 

MATERIALS MANAGEMENT PROGRAM

 

 

SECTION MM

 

 

Materiels Management Goals and Objectives

 

 

Materiels Management Duties

 

 

Materiels Management Continuum

 

 

The Ordering Process

 

 

SECTION MP

 

   Cost Containment

 Establishing the Reorder Point

 Ordering Supplies

 Stockless Purchasing

 Reception and Business Area

 PACU, Discharge and Pre-Op Inventory

 Purchase Orders

 Vendor Sources

 Use of Product Information Cards/Files

 Receipt of Ordered Supplies

 Filing Inventory Information

 Product Substitution

 Returned Goods
Recall Policy

Restocking of Drugs and Supplies

Receiving and Storage

 

 

SECTION E

 

 

Request for Capital Equipment 

 

 

Vendor’s Checklist - Capital Equipment 

 

 

Budgeting Capital Equipment    

 

 

 

 

 

SECTION INV

 

 

Master Supply and Drug Inventories      

 

 

Master Equipment and Instrument List and Inventory      

 

 

MEDICATION SAFETY PROGRAM

 

 

SECTION D

 

 

Medication Safety Program   

 

 

Medication Guidelines

Risk Reduction in High Alert Medications

 

 

Drug Inventory

 

 

Sample and Investigational Drugs         

 

 

Drug Labels and Packaging      

 

 

Procurement, Preparation and Storage of Drugs

 

 

Drug Procurement (Ordering Drugs)

 

 

Ordering Schedule II Drugs       

 

 

Drug and Solution Recall          

 

 

Drug Product Shortages     

 

 

Crediting Excess Drug Inventory           

 

 

Expired Drugs, Solutions, and Implants  

 

 

Drug Product Problem Reporting Program        

 

 

Administration of Medications   

 

 

Medication Orders   

 

 

Medication Reconciliation     

 

 

Multi-Dose Vials      

 

 

Adding Adrenalin, Gentamicin and Vancomycin to BSS  

 

 

IV Drugs Licensed Nurse Not Allowed to Give    

 

 

Expiration Dates on Medications

 

 

Adverse Drug Reactions           

 

 

IV Additives     

 

 

IV Solution Preparation 

 

 

Administration of Anti-Aspiration Drugs 

 

 

Medication Errors         

 

 

Controlled Substance Records and Counts        

 

 

Controlled Substance Waste Report      

 

 

Maintenance of Records           

 

 

Substance Abuse Program       

 

 

Medication from Home 

 

 

Infusion Pump  

 

 

Schedules of Controlled Substances     

 

 

Use of the Formulary    

 

 

List of Drugs That May Interfere in Coagulation  

 

 

Sample Problematic Drugs List 

 

 

Pre-Operative Guidelines for Medications          

 

 

Administration of RhoGam        

 

 

Medication Practices in the OR 

 

 

Antineoplastic Agents   

 

 

Safe Management of Vaccines 

 

 

Use of Diprivan

 

 

Herbal Side Effects or Drug Interactions

 

 

Anticoagulant Therapy  

 

 

Oxygen Therapy           

 

 

Hazardous Drugs, Chemicals and Agents Safety Program 

 

 

Handling and Disposal of Cytotoxic Medications

 

 

“Immediate Use” – Compounding of Sterile Drugs

 

  Administration of Vancomycin  
     Pharmacy Consultant  
     Safe Injection Practices  
       

NURSING PROCEDURES PROGRAM

 

SECTION NP

 

Taking the Blood Pressure        

 

Use of the Pulse Oximeter        

 

Taking Temperature, Pulse and Respiration        

 

Vital Signs Monitor       

 

Venipuncture    

 

Electrocardiography     

 

Obtaining Pre-Operative Laboratory Specimens 

 

BOTOX Injection for Blepharospasm     

 

Instillation of Ear Drops

 

Instillation of Eye Drops           

 

Instillation of Nose Drops         

 

Testing the Pulse Oximeter       

 

Patient Lead Equipment Checks

 

Monitoring Diabetes Mellitus     

 

Vascular Access Lines  

 

Accessing An implanted Venous Access Device/Port    

 

LPN Role in IV Therapy 

 

Intravenous Infusion Rate          

 

Moving the Patient       

 

Preparation of 1% Betadine Solution     

 

Allograft Protocol         

 

Dropped Grafts

 

Insertion of Triple Lumen Catheter         

 

Patient Care in Local Anesthesia           

 

Patient Undergoing Histamine Phosphate Infusion         

 

Honan Pressure Application      

 

Use of the Mercury Bag

 

Pinky Ball        

 

Pediatric Feeding Schedule      

 

Making an Unoccupied Stretcher Bed    

 

Directions For Use of Hand-Operated Resuscitator Bag 

 

Cleaning Ambu Resuscitators   

 

NT Suctioning  

 

Application of the T.E.D. Stocking        

 

Applying Cold Treatment          

 

Applying Elastic Wraps

 

Care of Casts   

 

Cast Cutting and Removal        

 

Use of the Bedpan or Urinal      

 

Care of the Patient with a Retention Catheter      

 

Urinary Catheterization of Female Patient           

 

Urinary Catheterization of Male Patient   

 

Insertion of a Retention Catheter – Female         

 

Insertion of a Retention Catheter – Male 

 

Irrigating a Foley Catheter         

 

Removal of the Retention Catheter        

 

Maintaining Peripheral IV Catheter Patency        

 

Clean Catch Urine Specimen – Adult      

 

Safe Use of Tourniquets           

 

Safe Use of Cryosurgical Unit   

 

Nursing Management of the Pediatric Patient     

 

Sequential Compression Device

 

Pledget Application (Ophthalmology)     

 

Corneal Grafts  

 

Amniotic Membrane Transplantation (ATM)     

 

  Log Rolling a Patient
CVP Line Flush 
Preventing Deep Vein Thrombosis
 
  Care of the Patient with a Tracheostomy  

    

 

     

ENDOSCOPY PROCEDURES

 

SECTION GI

 

 

Setting Up GI Rooms   

 

 

Inspecting and Preparing Endoscopes  

 

 

Esophagogastroduodenoscopy

 

 

Foreign Body Removal ­ Upper 

 

 

EGD with Sclerotherapy

 

 

Esophageal Dilation with Maloney Dilators        

 

 

EGD with Esophageal Dilation using Balloons   

 

 

Esophageal Dilation using Savory-Type Dilators

 

 

Percutaneous Endoscopic Gastrostomy (PEG)  

 

 

Gastrostomy Tube Change       

 

 

Cytology Brushings      

 

 

Endoscopic Biopsies   

 

 

Injection Coagulation ­ Bleeding Sites    

 

 

Liver Biopsy     

 

 

Flexible Fiberoptic Sigmoidoscopy       

 

 

Colonoscopy   

 

 

Use of Colonoscopy Injection Needle    

 

 

Tap Water Enemas ­ Colon Preps          

 

 

Polypectomy   

 

 

Indications for Gastrointestinal Endoscopy

Capsule Endoscopy       

 

 

 

NURSING PROGRAM

 

SECTION P

 

Loaning and Borrowing Equipment

 

Double Procedures

 

Care of the Psychiatric Patient  

 

Unlicensed Assistive Personnel in the Peri-Operative Setting      

 

SECTION NA

 

CPR Certification and Drills

 

CPR Code Blue

 

CPR Report     

 

Broselow/Hinkle Kit      

 

Foreign Body Airway Obstruction          

 

Emergency Tracheostomy                    

 

Defibrillation Procedure

 

Defibrillation Procedure – AED 

 

Testing Defibrillator      

 

Checking the AED        

 

Checking the Emergency Cart   

 

Anaphylactic Shock

 

Respiratory Distress     

 

Insulin Reaction

 

Shock  

 

Hypoglycemia  

 

Postmortem Care Time out in the OR        

 

Time out in the OR

Patient Identifiers    

 

Surgical Site Identification

Hand-Off Communication

Care of the Morbidly Obese Patient

Death in the Facility  

 

 

 

 

 

 

 

 

 

 

SECTION OR

 

The Patient In Isolation  

 

Skin Preparation           

 

Skin Preparation for Eye Surgery          

 

Counts

 

Procedures Not Requiring Counts         

 

Selection and Verification of IOL Prior to Surgery          

 

Liposuction Surgery (FLORIDA)

 

SECTION PRN

 

Purpose of the Pre-Op Unit       

 

Pre-Op Staffing and Responsibilities  

 

Equipment for Patient Station 

Daily Routine Preop Greeting       

 

Pre-Operative Counseling and Assessment

 

Patient/Family Education

 

Falls Prevention Program          

 

Latex Allergic Patients (IF NOT DOING LATEX ALLERGIC)

 

Latex Allergy, Nursing Care and Management    

 

Reducing Latex Allergies          

 

Admitting the Patient to the Pre-Operative Area      

 

Documenting Pre-Operative Care          

 

Xylocaine and Marcaine Skin Testing     

 

Pre-Operative History & Physical Changes/Additions by Admitting RN    

 

Nursing Care Plans       

 

Patient Instructions for Sedation (moved here from Medication Management and renamed

 

SECTION AT

 

Purpose of the OR/Procedure Suite      

 

OR/Procedure Suite Staffing

 

Equipment in the OR/Procedure Rooms

 

Documenting OR Care

 

daily routine Surgery Suite     

 

Supplies in the Surgical Suite    

 

Turning the Room

 

Procedure Cards          

 

Use of the Procedure Room                 

 

Admitting the Patient to the Operating/Procedure Room 

 

The Nurse During the Beginning of Anesthesia   

 

Local Anesthetic           

 

Nurse Administered IV Conscious Sedation                   

 

Toxic Reactions to Local Anesthetic Agents                  

 

Positioning of the Patient         

 

Use of the Electrosurgical Unit  

 

Care if the Patient with an IED   

 

Safe Use of the Cryosurgical Unit         

 

SECTION PACU

 

Purpose of the Unit - Acute Recovery    

 

Acute Recovery Equipment       

 

ASA Standards for Post-Anesthesia Care          

 

Acute Recovery Staffing           

 

Daily Routine ­ PACU          

 

Post-Anesthesia Policies          

 

Recovery Admission Routines  

 

The PACU Record    

 

Use of the Aldrete Scoring System       

 

Standing Orders ­ Laryngospasms        

 

Emergencies Not Requiring CPR           

 

Purpose of the Unit - Discharge Recovery         

 

Discharge Recovery Equipment        

 

Discharge Recovery Staffing    

 

Daily Routine - Discharge Recovery      

 

Discharge Recovery Admission and Care      

 

Recovery Care - Regional Block Anesthesia       

 

Recovery Care - Local Anesthesia         

 

Pain Management         

 

Pain Assessment         

 

Post-Op Dietary Intake 

 

Discharge Criteria & Procedure          

 

Discharge Planning & Education        

 

Post-Operative Follow-up    

 

Electronic Post-Operative Follow-Up by Email

 

Patient Transfer

 

Additional Discharge Criteria for Regional Anesthesia    



PAIN MANAGEMENT PROGRAM

SECTION PM

 

Pain Center

Patient Admission/Pain Management     

 

Admission/Discharge Policy     

 

Adhesion Lysis w/Fluoroscopy 

 

Adjunctive Support       

 

Axillary Block   

 

Bier Block        

 

Caudal Epidural Steroid Injection (Caudal EPSI) 

 

Celiac Plexus Block      

 

Cervical Epidural Steroid Injection (Cervical EPSI)          

 

Differential Epidural /Spinal Blocks       

 

Epidural Differential      

 

Epidural Steroid Injection (ESI)  

 

Epidural Sympathetic Block      

 

Facet Nerve Block Injection       

 

General Nerve Block Orders                  

 

Ilioinguinal Nerve Block 

 

Infraorbital Block/Supraorbital Block     

 

Intrathecal Morphine Injection    

 

Intercostal Nerve Block 

 

Lumbar Sympathetic Block (LSB)          

 

Occipital Nerve Block   

 

Pain Management Setup w/Continuous Racz Catheter    

 

Percutaneous Dorsal Column Stimulator

 

Peripheral IV Local Anesthesia  

 

Pre-Lumbar Facet Injection        

 

Radiofrequency Lesion 

 

Sacro Iliac Joint Injection (SI Joint Injection)       

 

Selective Epidural Steroid         

 

Spinal Accessory Nerve Block  

 

Stellate Ganglion Block            

 

Sub-Arachnoid Block    

 

Supraclavicular Nerve Block      

 

Sympathetic Block       

 

Synchromed Pump – Surgery or Refill

 

Trigeminal Nerve Block 

 

Trigger Points Injections           

 

Continuous Peripheral Nerve Blocks      

QUALITY ASSESSMENT/PERFORMANCE IMPROVEMENT / RISK MANAGEMENT PROGRAM

SECTION QI/RM

Affirmation of Responsible Committee  

Mission and Goals of the Quality Assessment and Performance Improvement Committee       

Affirmation of Responsible Persons      

QA/PI/RM Organizational Circle       

Cycle of Continuous Improvement         

Closing the Loops        

Introduction      

Definitions       

TQM/ A Shift in Management Paradigms           

Differences      

Strengths         

Fundamental Total Quality Questions     

QA/PI/RM Committee         

SPDCA Tracking Method for Improvement

Quality Assessment/Performance Improvement Program           

Institutional Review Committee  

TQM Objectives, Discontinued 3/10

SECTION QA

Product Evaluation and Selection          

Equipment Purchasing and Selection    

Cost Analysis Studies  

Cost Monitoring           

Financial Accountability

Perception of Care Assessment

Staff and Physician Satisfaction Questionnaire  

Quality Reviews

QA/PI in Medication Safety

Medical Record Review

Anesthesia Review       

Tissue Review  

Abnormal Lab/Test Review        

QA/PI Studies        

QA/PI Report Tools and Forms       

Credentialing and Privileging

Re-Credentialing and Re-Privileging

Private Staff Activities

Adding New Procedures or Services

Proctoring of Physicians          

Utilization Review Plan  

Communication with the Sensory Impaired

Use Of Interpreter Services For Limited English Speaking Persons (LESP)

Monthly Statistics         

Use Of Gel-Filled Breast Implants          

Special Privileges Request       

Standards of Ethical Practice    

Patient Outcomes in Pain Management

SECTION RMP

Introduction to the Risk Management Program   

Risk Management Plan 

Risk Management Program       

Risk Management Terms           

The Risk Management Process 

Risk Management Goals           

Statement of Commitment        

Annual Report to the State        

Risk Management Orientation    

Risk Management Inservice Education           

Self Assessment/Benchmarking

Patients’ Rights and Responsibilities                     

Incident Reports

Incident Report Logs    

Reporting to State        

Sentinel Events (formerly Sentinel/Adverse Events)          

Adverse Events      

   Reporting Adverse Events   

Preventing Patient Adverse Events   

System for Notifying a Patient of a Serious Adverse Incident     

Adverse Event – Tissue Transplantation        

Reporting Adverse Experiences with Equipment Malfunctions    

National Practitioner Data Bank 

Failure Mode and Effects Analysis        

Patient Grievance and Investigation of Complaints         

Peer Review Program           

Staff Peer Review        

Clinical Practice Guidelines/Medical Necessity   

Reporting Child, Parent or Spouse Abuse          

Vulnerable Adult           

Photographing of Suspected Abuse Victims     

Definition of Abuse      

Occupational Injury Log

Sexual Discrimination, Harassment and Misconduct Toward Employees 

Sexual Misconduct Towards Patients    

Physician Incapacitation           

Incompetent Staff Member       

Impaired Staff Person  

Disruptive Behavior in the Workplace    

SECTION CC

Standards for Business Conduct and Corporate Compliance      

 

RADIOLOGY PROGRAM

 

SECTION RA

 

Radiology Services

 

Fluorescein Angiograms           

 

Radiology and Ultrasound Safety   

 

X-Ray Request Form    

 

Interpretation of Mammography Studies

 

Staffing for Radiographic Studies   

 

Storage of Films

 

Radiation Exposure of Pregnant Patients          

 

Monthly Dosimeter Reports      

 

Radiation Exposure Badges     

 

Physicians Procedure Cards – Radiology          

 

Angiogram, Aortogram and Arteriogram Care     

 

Pain Management for Radiology per Lumbar Facet Block           

 

Approved Radiology Procedures          

 

Education Program for Radiology Staff

 

Staff Instructions          

 

X-Ray Examination Orders        

 

Film Development        

 

Radiology Reports       

 

Radiation Protection Rules        

 

Restricted and Unrestricted Zones         

 

Exposure of Minors      

 

Occupational Exposure Limits   

 

External Sources of Radiation   

 

Maintenance of Radiology Equipment   

 

Dispensation of Radiographic Waste    

 

Corrective Action          

 

Aspects of Care           

 

Identifying Indicators    

 

Evaluation of Care        

 

Data Collection and Organization          

 

Common Problems and Possible Causes-Radiology Services    

 

C-Arm Use

 

Use of X-Ray Equipment for Diagnostic and Interventional Procedures

     

RECOVERY PROGRAM

SECTION RC

Admission to Twenty-Three Hour Stay   

Service Meal Trays       

IV Line Dressing Changes         

Changing IV Administration Sets           

Maintaining Peripheral IV Catheter Patency        

Converting Continuous IV to IV Capped Lock    

Removing IV Cannula   

Ice Pack, Ice Collar       

Intake and Output         

Intravenous Infusion Rate          

Administration of Blood or Blood Products       

Blood Consent/Refusal Forms  

Standing Orders for Blood Filter Usage 

Transfusion Reaction    

Guidelines for Immediate Management of Transfusion Reaction  

Abnormal Test Results  

Collection of Blood for Type and Crossmatch   

Testing of Blood Storage Refrigerator Alarms    

Specimen Collection     

Clean Catch Urine Specimen – Adult      

Afternoon Care 

NT Suctioning  

Urinary Catheterization of Female Patient           

Urinary Catheterization of Male Patient   

Retention Catheter, Insertion of Female 

Retention Catheter, Insertion of Male     

Care of Patient With a Retention Catheter          

Removal of Retention Catheter  

Back Rub         

Complete Bed Bath      

Patient Showers           

Oral Hygiene and Dental Care   

Making An Occupied Bed         

Use of the Bedpan/Urinal          

Bedtime Care   

Applying Elastic Wrap  

Care of Casts   

Cast Cutting and Removal        

Application of T.E.D. Stocking 

Traction, Bucks Extension        

Warm Moist Packs       

Sterile Dressing Changes          

Oxygen Therapy           

Colostomy and Ileostomy         

Irrigation:  Colostomy   

Irrigating a Foley Catheter         

ENVIRONMENT OF CARE PROGRAM formerly (SAFETY & MAINTENANCE)

SECTION SA

The Safety Program and Committee

The Safety and Security Management Plan

General Safety Rules

Safety and Security Orientation 

Safety and Security Inspection

Weapons in the Workplace       

Aggressor in the Center

Policy For Smoking

Grounds Maintenance   

Building Maintenance    

Pest Control     

Staff Safety Program   

Burns, Cuts and Punctures        

Recycling         

SECTION SG

Patient Safety Program      

Pediatric Safety           

Volunteer Safety          

Visitor Safety

Safety in OR

Safety in Anesthesia

Safety in Pharmaceuticals         

Safety in Support Services       

Safety Education and Promotion Program         

Prisoners as Patients

Risk of Harm to Self and/or Others    

SECTION SP

Safe Body Mechanics  

Side Rails and Body Straps      

Use of Protective Restraints 

Transporting the Patient Within the Facility         

Transporting on Patient Bed      

Wheelchair Safety        

Assisting Patient to Walk          

Assisting Patient to Car     

SECTION SE

Safe Use of Electrical Equipment          

Interruption of Electrical Services          

Checking Electrical Receptacles

Elevator Inspections     

Defective Equipment and Instrumentation        

     The Use of Power Strips in Patient Care Rooms
Operating Room Designations as Wet or Dry Locations
 

SECTION SM

Equipment Management Plan    

QA/PI in Equipment Maintenance    

Inspection Schedules   

Equipment Inspection Prior to Use        

Preventive Maintenance Program          

Scheduling Biomedical Safety Checks  

Medical Device Tracking – Implants

Safe Use of Sterilizers                          

Safety in Radiology Services    

Safety Requirements for Ultrasound Scanners   

Safety Requirements for Mammography

Monitoring Blanket and Solution Warmers

Proper Storage Consideration for Chemicals and Incompatibility Chart

Storage of Compressed Gases 

Safety Check Schedule for Gases and Vacuum Lines    

Medical Gas Precautions          

Anesthetic Gas Waste Management      

Accidents and Emergencies      

Safety Checking New Equipment          

Lockout-Tagout Energy Control Plan   

Relative Humidity-Equipment and supplies  


 

 
 



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